Consulting Services

Dennis provides a wide range of board and leadership coaching services to assist your organization succeed.

Board and CEO Performance Coaching

Dennis C Miller provides nonprofit leadership performance coaching through a series of confidential conversations that are designed and conducted to enhance the leader’s well-being or performance. It is a process designed to facilitate thinking or learning new behavior for personal growth or professional advancement. Performance coaching can be very beneficial to those who would like to improve their leadership results.

Dennis’ extensive experience as a chief executive officer and board chair allows him to relate to others because he’s been in their shoes. Dennis believes coaching requires both parties to enter into the relationship willingly with clear expectations and agreements on how the process will work. It is a relationship, or partnership, that allows anything to be asked, said or considered. The ability to trust the “coach” is a crucial requirement of the relationship as well as the ability to listen and hear what the coach has to say without getting defensive.
Clients of Dennis’ performance coaching state the following benefits:

  • Increased confidence and ability to be a more effective leader
  • Enhanced performance as CEO, board chair or entire leadership team
  • Ability to constructively confront the tough issues and decisions making
  • New insights and self-awareness into their behavior
  • Ability to develop their own solutions rather than have them externally imposed
  • A roadmap for personal growth

“Dennis helped our organization rally around a strategic vision. He was timely, professional, and generated extremely helpful work product in addition to delivering his message in an engaging presentation to our board. Dennis speaks with the benefit of a tremendous depth of experience, which also allows him to identify feasible goals for an organization and motivate its members to believe that those goals are within reach. Dennis was just the jolt our organization needed to look toward next-level growth.”

Alexander J. Nassar, Esq. Board Chair
United Communities of Philadelphia

“The Embrace Kids Foundation is a New Brunswick based charity supporting the non-medical needs of families and children with cancer. Our organization has grown considerably over the past 14 years, however, we wanted to take the organization to the “next level” and found ourselves lacking a long-term vision. We engaged Dennis Miller to help us focus on developing a long-term vision. He was able to organize our Board and keep them on track as we went through the strategic thinking process. We now have a set long-term vision and we are working on the implementation plan. I don’t think we could have achieved this goal within the time frame we did and with the consensus we developed of the board without Dennis’ involvement.”

Robert A. Brown, President, Board of Trustees
Embrace Kids Foundation

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Board and Organizational Assessments

Dennis has helped numerous nonprofit organizations unlock their true potential and successfully move forward to achieve their strategic vision and goals. Just as it is important for every organization to know their strengths, it is vitally important to learn what areas of board governance, organizational and leadership development that might need some improvement based on best practices. Dennis’ experience and insights can provide your organization with a comprehensive assessment to identify these areas of potential improvements.

To conduct a comprehensive assessment, Dennis will review key organizational information such as bylaws, financial statements, board minutes, annual community reports, etc. and conduct confidential interviews with board members, leadership team and other key stakeholders as requested. The findings of strengths and areas of needed improvement from the assessment will be presented in a written report and discussed at a special board meeting or retreat. The comprehensive assessment report will include specific recommendations on how to address any key areas of needed improvement to allow your organization to become a more stronger and successful organization.

Your assessment report will address the following areas:

  • Vision and mission statements
  • Board governance practices
  • Leadership development
  • Organizational capacity
  • Programs and Services impact
  • Positive brand identity
  • Fundraising and Development

“My Board had heard it all before and knew what had to happen but, didn’t know how to make it happen. Dennis assessed our organization, conducted meaningful interviews with key individuals and made recommendations that we could begin implementing immediately. His strategic retreat facilitation inspired and engaged every member of our board to recommit to our vision and work towards achieving it with confidence.”

Kathy Goldstein, Chairperson, Board of Trustees
CPC Behavior Healthcare, Inc.

“We engaged Dennis at a time when our board was dealing with some very challenging governance issues. Dennis interviewed all members of our board and made immediate suggestions for improving the work of our board. It became immediately evident that Dennis was a major asset to myself as board chair and our chief executive officer both as a good listener but as a trusted expert board and leadership coach. Dennis also worked very closely with our CEO and her leadership team to facilitate the development of a comprehensive strategic plan that provides our growing organization a roadmap forward to ensure that we achieve our future strategic goals. Dennis is someone you can always count on.”

Tom Johnson, Board Chair
Wordsworth Academy, Philadelphia, PA

To learn more about how your organization can benefit from a comprehensive board and organizational assessment:

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